Ticketing Policies

Tickets are available

In Person
The O'Shaughnessy Ticket Office is open 12:00-7:00pm Monday-Saturday and closed on Sundays. The Ticket Office is located in the Southwest corner of the O'Shaughnessy's lobby.

By Phone
Tickets are available by calling 651-690-6700 between 12:00-7:00pm Monday-Saturday.

Online
Tickets are also available 24 hours a day, 7 days a week at www.theoshaughnessy.com

Group Sales
Discounts for groups of 10 or more are available to most events at the O'Shaughnessy. Questions regarding group sales can be directed to Dan Peltzman at 651-690-6759 or dzpeltzman@stkate.edu

Seating Charts
Main Floor Seating Chart
Full House Seating Chart

Refunds and Exchanges
The O'Shaughnessy has a strict no exchange or refund policy. All sales are considered final.

Late Seating
Performances at the O'Shaughnessy begin promptly on time. Latecomers will be seated at the discretion of the House Manager.

Electronic Devices
Recording devices are prohibited from the theater at all times. Out of respect for fellow audience members, we ask that all noise making devices are shut off before entering the theater.

Service Fees
A $2 Restoration Fee has been built into the price of all tickets.

Orders taken over the phone will be assessed a $5 handling fee. This fee is assessed per order rather than per ticket, i.e. the fee is $5 regardless of the number of tickets purchased.

Orders processed online will be assessed a per ticket convenience fee based on ticket price.

Orders taken in person are not charged any service fees.